Frequently Asked Questions

Q). How do I clean my sealed floor?
A) Depending on the sealer used for the surface there are two strategies; a penetrating seal will handle aggressive cleaning such as scouring and strong cleaning products.
A surface sealer requires a gentler approach ie soft mops, vacuum and non-aggressive cleaning products. Rockstar will advise you of the correct cleaning regime for you sealer.

Q) How do I maintain my sealed marble bench top?
A) Always use cutting boards on marble bench tops to prevent acid burns from acid based products such as lemons, limes, tomato sauces, coke and champagne.

Q) If we have a spillage on our newly sealed floor what should we do?
A). Immediately wipe up spillage with warm soapy water before it dries.

Q) Can I use Vinegar to clean my sealed stone floors and bench tops?
A) Vinegar is an acid based product and will burn or etch a polished stone surface.

Q) What do I do if red wine spills on my sealed floor?
A) Mop up spillage immediately with warm soapy water; contact Rockstar if staining occurs.

Q) How do I remove leaf and pet dropping stains from my sealed outdoor paving?
A) Apply bleach or pool chlorine to the sealed surface. Allow 30minutes to react with the stain then hose off.

Q) Do I need any special equipment to clean my sealed floor?
A) Rockstar sell a complete cleaning kit or can advise if your current cleaning equipment is appropriate.

Q) How often does my sealed surface need re application?
A) All situations are different based on use and cleaning regime employed, but as a rough guide; surface sealers should be reapplied every 3-6months in a high traffic commercial situation and approximately every 12months in an average domestic situation.
Penetrating Sealers, depending on the initial application and cleaning regime 3-15years.